Frequently asked questions.

They're the real prices. "From €X" means the entry tier of that service; higher tiers are listed on each service's own pricing section, not hidden behind a call.

No — every price is net. 19% German VAT is added at checkout, or removed via reverse charge for EU business customers with a valid VAT ID.

Yes — the cart supports multiple services and packages together; each keeps its own billing and minimum term.

Within one business day.

Some retainers carry a minimum term (3 or 6 months, stated on each service's pricing section); one-off services (Audit, Training) don't.

No — you get the same named senior person for the whole engagement, which is the point, not a downgrade.

Everything runs month-to-month — cancel or change scope with notice, no re-signing required.

Five stages, every engagement: Scope & access, Diagnose, Roadmap, Build, Measure & report. Full detail on the Process page.

Every 30 days, against the named KPI set for your service — visibility index, non-brand clicks, indexed-page ratio, Core Web Vitals pass rate, or AI-answer citations, depending on the service.

No — no one honestly can. We report the metrics plainly instead of promising a position we don't control.

A named, priced service (from €590/mo) that tracks how often AI Overviews, ChatGPT and similar tools cite your site — measured the same way classic rankings are, because being found by an AI answer is now part of being found, period.

It compounds on top of existing content and technical work rather than replacing it — see the service page for who it's not for yet.

Name, email, phone and postal address — used to respond to requests and process orders. Full detail in the Privacy Policy.

Yes, GA4, and it only loads after you explicitly consent to analytics cookies — never before.

No — fonts are self-hosted, and no non-essential third-party script loads before consent.